When establishing your management policies, you need to prioritize what your company requires most. This may include resource planning or training. This could also include quality, but the big question is: Should it?
Before placing an order with your overseas suppliers, does your company review the buy with your quality needs in mind? Is quality incorporated into the management policies of your company?
If you’re wondering whether or not quality should be a policy of management, here are some facts to consider:
- Quality impacts cost
Although this is a given, a product that is well made typically costs more than one that is not; and, when customers are happy with the quality of the item they’ve received, the superb service is not forgotten. Moreover, business is bound to improve.
- Quality can affect lead times if orders are rushed or realistic lead times aren’t scheduled for production
Quality takes time, and it may very well be worth rescheduling for. Rushing usually causes errors or a subpar execution. Of course your order should be timely, but quality is definitely an important aspect to focus on so as to allow for a smart balance of timeliness and careful handling.
- Inspections and quality assurance services should be viewed as an investment and not an expense; if a company invests in ensuring that a good product is shipped, then the return is a better quality product on the shelves to sell
The fact is: You get out what you put in. If you spend time and money ensuring that you ship a pristine product, it’s quite likely that your ROI will be high. People want to buy good quality products. It’s as simple as that.
Other than these points, it is important to keep in mind that quality really comes into play when you’re aiming to get the most out of your investment, long-term. When you put your customers first – with quality as a management policy – they will, in turn, put you first. When you build a solid reputation based on satisfaction, your business is bound to thrive.
That being said, it is your choice alone whether quality is among the top requirements of your management system. Think ahead, plan for success, and do what you see fit for the betterment of your company and legacy.
What are some implications of opting out of inspections? What are key considerations for inspection before delivery? Download our FREE eBook and find out!